SHIPPING & DELIVERY POLICY

Last updated February 15, 2023

This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://ino-creative.com/terms-and-conditions.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

In-Store Pickup

In-store pickup is available for All purchases. Pickups are available Monday to Friday 8.30am till 5.30pm.

Shipping Fees

We offer shipping at the following rates:

Shipping MethodShipping Fee
Royal Mail Special Delivery by 1pm up to £500, 1 Working Day£8
Royal Mail Special Delivery by 1pm up to £1500, 1 Working Day£9
Royal Mail Special Delivery by 1pm up to £2500 1 Working Day£11
Royal Mail Special Delivery by 9am up to £500 1 Working Day£24
Royal Mail Special Delivery by 9am up to £1500 1 Working Day£27
Royal Mail Special Delivery by 9am up to £2500 1 Working Day£31
Royal Mail First Class 1-3 Working Days£5.50
Royal Mail First Class Recorded 1-3 Working Days£6.50

All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and  deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

DO YOU DELIVER INTERNATIONALLY?

We offer international shipping to the following countries:

  • Ireland

Free shipping is not valid on international orders.

For information about customs process:

  • Email info@ino-creative.com

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Orders only ship on business days

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://ino-creative.com/returns-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

  • Email: info@ino-creative.com